Privacy Policy

Effective September 16, 2026

Introduction

This Privacy Policy describes how mystride, Inc. collects, uses, discloses, and protects your personal information when you use our services. By accessing our service, you consent to the practices outlined in this policy.

Information Collection

  1. Contact information (name, email address, phone number).
  2. Account credentials.
  3. Payment information.
  4. Usage data (interaction with our services).
  5. Technical data (IP address, device type, browser information).

Use of Information

  1. Provide and maintain our services.
  2. Process transactions.
  3. Communicate with you.
  4. Improve and enhance our services.
  5. Comply with legal obligations.

Information Sharing

  1. Service providers assisting us in providing our services.
  2. Legal authorities when required by law or to protect our rights.
  3. Third parties with your explicit consent.

Mobile information and messaging consent

For messaging, we collect your phone number, consent records (including the relevant provider-client relationship), and message and delivery data. We use this information to send requested messages, provide support, and honor opt-outs. We do not sell or share mobile information or text messaging consent with third parties or affiliates for marketing or promotional purposes. We share it only with service providers necessary to deliver and support messaging, or as required by law. These restrictions take precedence over the general sharing provisions above.

International Transfers

  1. Your information may be transferred and processed in countries other than your own. We ensure such transfers comply with applicable laws and regulations.

Security

  1. We implement reasonable security measures to protect your personal data from unauthorized access.
  2. Measures include protection from disclosure, alteration, or destruction.

Your Rights

  1. Access, rectify, or delete your personal data.
  2. Restrict or object to processing.
  3. Withdraw your consent at any time.
  4. Lodge a complaint with your local data protection authority.

Data Deletion

You may request deletion of personal data associated with your mystride account or use of the platform. To submit a deletion request, contact us at administrator@mystride.com. We will review and process requests as required by applicable law, subject to limited retention needed for security, legal, fraud-prevention, or transaction recordkeeping purposes.

Changes to this Privacy Policy

  1. We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

For any questions about this Privacy Policy or your personal data, please contact us at administrator@mystride.com.